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These special conditions governing the operation and functioning of the service of distance selling (online) services with CIF No. B54969696 and registered office in Pol. Ind. Torregroses Mercuri Street 16 03690 San Vicente del Raspeig Alicante Spain.


1. PURPOSE OF SERVICE

eleven. The service object distance selling of MELESIN SL is marketing in the Spanish territory and Member States of the European Union, and the services provided at all times by MELESIN SL (the "Service"). They are typical of MELESIN SL Use of the Service attributes the condition of user of the Service (hereinafter "User") and expresses the full acceptance of all these special conditions ("Special Conditions"), which together with the General Conditions for the provision of the services offered by MELESIN SL will be permanently accessible on the website www.xeapers.com.

1.2. The services provided by MELESIN SL whose recruitment will be done through www.xeapers.com or via phone numbers established by MELESIN SL at all times be governed by the General Conditions of Service Contract (postpaid) or Card (Prepaid) or any other conditions provided by the user, must be accepted by users in the process of distance contracts and that will be duly confirmed by  User MELESIN SL the completion of the recruitment process.

1.3. MELESIN SL reserves the right to unilaterally change at any time and without notice, presentation, configuration and content of the Service, as well as the particular conditions required to use the Service, which shall apply to procurements made from of the time.

 

2. RECRUITMENT

21. Procurement. The Service makes available to users through the Web site www.xeapers.com and phone numbers established by MELESIN SL at all times, various products and services marketed by MELESIN SL, whose recruitment will take place through the completion by the User of the various forms which present throughout the entire purchase process and express acceptance by the User of these Particular Conditions and all conditions applicable to the product and / or service contracted.

In the contracting process through the Web site www.xeapers.com, sending the form (using the right-click) once completed, ending the recruitment process and implies full acceptance by the User of the commercial proposal MELESIN SL and the conditions applicable. MELESIN SL keep a copy for your own records in electronic form of such employment.

In the recruitment process www.xeapers.com website, provided that the user is a legal person shall be required in addition to the above actions the user to send some documentation. Once this documentation has been verified by MELESIN SL comes to an end the process of distance selling.

2.2. Confirmation of recruitment. Once the process of distance selling, MELESIN SL will provide the User a confirmation of the purchase made, including all the conditions applicable to the product and / or service contracted. If a transaction fails for any reason, MELESIN SL will notify the user. To the extent otherwise permitted by law, MELESIN SL shall have no liability with respect to the User for failed transactions.

In the booked via the website www.xeapers.com, MELESIN SL made by sending the confirmation e-mail confirmation of the contract and the conditions applicable to it. For its part, the contract concluded by telephone, MELESIN SL will deliver the User a copy of the conditions applicable to such employment at the time of delivery of the order at the address given by the User.

 

3. PAYMENT

3.1. The payment order that the user will choose when placing the order, from among the payment methods allowed by MELESIN SL Users may opt to pay by credit card (Point of Sale of Banco de Sabadell, cards credit or debit card, bank transfer or through Paypal.

Payment by credit card or debit card. Payments can be made through the POS terminal of Banco de Sabadell. The POS is a collection method that allows establishments to accept payment from customers without cash. Clients make payment by credit card or debit card that is guaranteed by a financial institution.

Banco de Sabadell operates with Visa, MasterCard and 4B systems, so the establishments these systems can accept this payment method, ensuring the collection of sales as submitted invoices relating to bank customers are. The card with which payment is made must be owned by the user who has contracted products and / or services MELESIN SL

 Payment via paypal. The payment of the products you can buy on our website is usually by payment service PayPal (increased by 3.5% in this mode of charging prices). Keep proof of the transaction for any inquiries or complaints. which has contracted products and / or services MELESIN SL

 Payment by bank transfer. Users who wish may make purchases via bank transfer to the following account opened IBAN: ES30 0081 1248 150001211724, owned by MELESIN SL In these cases, the user must conform option "transfer payment" The shipment will be made from time MELESIN SL verify that funds have been correctly received.

 3.2. The service credit card payment will be managed by Banco Sabadell.

 3.3. MELESIN SL excludes all liability in connection with the confidentiality and security of information and data provided by the Customer on payment of their electronic or telephone purchases by credit card, to the extent that the treatment of such information and data not you are solely under the control of MELESIN SL

 

4. AVAILABILITY OF SERVICE

4.1. MELESIN SL does not guarantee the availability and continuity of the Service or the suitability for any purpose or utility to perform any particular activity, nor its infallibility.

4.2. To the extent permitted by applicable law, MELESIN SL excludes all liability for damages of any kind that may be due to lack of availability or continuity of the service, lack of fitness for a particular purpose or utility users may have attributed to the Service and Service failures.

 

5. PERSONAL DATA

5.1. For the purposes of compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data and other regulations, MELESIN SL informs the user that personal data that users provide to Throughout the hiring process will become part of a file owned by services MELESIN SL., with CIF B54969696 and registered office in Pol. Ind. Torregroses Mercuri Street 16 03690 San Vicente del Raspeig Alicante Spain


5.2. Customer / user declares that all and each of the data provided to MELESIN SL in the procurement procedure are correct and authorizes MELESIN SL verify, where appropriate, the correctness of the data.

5.3. Fields marked with an asterisk in the forms or indicated as mandatory for the telephone contracting process that occur throughout the recruitment process are mandatory. His were incomplete or incorrect completion prevent checkout.

 

6. COMPLAINTS

The user has available the Service User, also by mail at the address or email to info@xeapers.com. By any of these means, the user may present his claim within one month of receipt and MELESIN SL will give the reference number of the claim and if so requested by a document proving their presentation and content. If the User is dissatisfied with the response MELESIN SL, within a month you can complain to the appropriate Arbitration Board or to the Secretary of State for Telecommunications and the Information Society.

 

7. PRODUCT GUARANTEE

7. 1. During the period of one (1) year from the user buy the product / service if your manufacturing is seen in background and incorrectly and is not in accordance with the manufacturer's specifications, you can choose, for free , by replacing the product / service.

7.2. In any case, MELESIN SL require prior assessment of the product / service to determine what is your problem and if the chosen option is not disproportionate to the cost of own product / service.

 

8. GOVERNING LAW

The relationship between MELESIN  SL and the User shall be governed in all respects by the Spanish legislation.

 

 

ANNEXED

INFORMATION ON THE EXERCISE OF THE RIGHT OF WITHDRAWAL

The User has the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire after 14 calendar days from the date the user or a third party indicated by him other than the carrier, received the order.

To exercise the right of withdrawal, the User may notify the decision to MELESIN SL info@xeapers.com by email or by postal mail addressed to MELESIN SL, Pol. Ind. Torregroses Mercuri Street 16 03690 San Vicente del Raspeig Alicante Spain

To meet the withdrawal period it is sufficient that the communication concerning the exercise by the user of this right is sent before the expiry of the deadline.

 

CONSEQUENCES OF WITHDRAWAL

In case of withdrawal by the User, MELESIN SL will return all payments received by the user, except for those made in respect of handling provided that the product meets the conditions for return (with the exception of the additional costs resulting from the choice by you of a mode other than the least expensive type of standard delivery offer) without undue delay delivery, and in any event no later than 14 calendar days from the date on which they report MELESIN SL to his decision to withdraw from this contract. MELESIN SL shall make such reimbursement using the same means of payment used by the User for the initial transaction, unless the user has expressly provided otherwise; in any case, will not incur any fees as a result of repayment.

 

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL:

The right of withdrawal shall not apply to contracts relating to:

a) The provision of services, once the service has been fully implemented, when the performance has begun, with the express consent of the consumer and user and recognition on their part that is aware that, once the contract it has been fully implemented by the employer, you will have lost their right of withdrawal.

b) The supply of goods or the provision of services whose price depends on market fluctuations outside the employer's control, which may occur during the withdrawal period.

c) The supply of goods made to the consumer's specifications or clearly personalized and user.

d) The supply of goods that are liable to deteriorate or expire rapidly.

e) The supply of sealed goods which are not suitable for return due to health protection or hygiene and were unsealed after delivery.

f) The supply of goods after delivery and taking into account their nature have been inseparably mixed with other goods.

g) The supply of alcoholic beverages whose price has been agreed at the time of concluding the contract of sale and that can not be delivered within 30 days, and the actual value depends on fluctuations in the market that the employer can not control.

h) contracts where the consumer and user has specifically requested the entrepreneur who visit them to undertake urgent repairs or maintenance; if, on this visit, the employer pays additional services specifically requested by the consumer or goods other than replacement parts necessarily used in performing the maintenance or repair, the right of withdrawal should apply to those additional services or goods .

i) The supply of audio or video recordings or sealed sealed computer software which were unsealed by the consumer and user after delivery.

j) the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.

k) contracts concluded at a public auction.

l) The provision of accommodation to serve purposes other than housing, transportation of goods, car rental, food or recreation-related services if the contract provides for a date or a specific implementation period.

m) the supply of digital content which is not supplied on a tangible medium if the performance has begun with the express prior consent of the consumer and user knowledge on his part that consequently loses his right of withdrawal.

 

IN CASE OF RETURN OF PRODUCT MUST meet these conditions:

The User must return all the material that came with the package in its original packaging in perfect condition and including all original accessories Sales package contents (chargers, batteries, etc.) in perfect condition, in their original bags if they come bagged, with protective lenses, and well screens and no signs of misuse or manipulation. Along with the product the user has to send MELESIN SL the purchase invoice. Before returning the money or send new product MELESIN SL will have to verify the status of packaging and accessories item. If the product does not comply collected, manifestly, these requirements, MELESIN SL return it to the user, charging the normal retail price in the current account or credit or debit card that the user has made in the process high.


Only the user is responsible for the decrease in value of assets resulting from other than necessary to establish the nature, characteristics and functioning of the goods handling.
If the user requests that the provision of services to begin during the withdrawal period, will pay MELESIN SL proportional to the amount of the service already provided by the time we communicated its withdrawal, in relation to the total object contract.

 

MODEL FORM OF WITHDRAWAL

(Only complete and return this form if you wish to withdraw from the contract)

Attn MELESIN SL, with CIF B54851639 and registered office in Pol. Ind. Torregroses Mercuri Street 16 03690 San Vicente del Raspeig Alicante Spain


Hereby I inform / communicate (*) to desist from my / we gave our (*) contract of sale of the following goods * / provision of the following service (*)

Request for / received (*)

Name of consumers and users or consumers and users


Consumer and home user or consumer and user


Signature of consumer and user or consumer and user (only if this form is notified on paper)

In ________, to ____ of ________ 20 ----

(*) Delete as appropriate

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